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Conflict Engagement: Everyday Skills for Better Outcomes
Goals and Objectives:
1. Define common conflict styles and describe when each is effective
2. Describe positions and interests and how to leverage interests when creating solutions
3. Describe techniques for re-framing and deescalating emotion to restore dialogue

Mar 28, 2019 1:00 PM in Eastern Time (US and Canada)

Webinar is over, you can not register now. If you have any questions, please contact Webinar host: Rachel Poarch.